Our commitment
We want you to feel confident ordering from us. If you are not completely happy with your wristbands for any reason, contact our team and we will give you a full refund - no questions asked.
Plain, in-stock items
Not satisfied with plain, in-stock wristbands? Contact us within 30 days of receiving your order and we will arrange a full refund. No questions asked.
Customised products
The same applies to customised orders. If you are not happy with your wristbands, contact us within 30 days of receiving them and we will give you a full refund - no questions asked.
Timeframe
Please contact us about returns within 30 days of receiving your order.
Delivery delays
Refunds will not be provided for delivery delays caused by factors outside our control. That includes postal disruptions, carrier delays, severe weather, and other events we cannot reasonably prevent.
Need help?
If you have a question about a return or refund, contact our customer service team. We are here to help.
